Privacy Policy
Last updated: September 25, 2025
Maya & Zoe Atelier operates this online store and website, including all related content, features, products and services (the “Services”). This Privacy Policy explains how we collect, use and protect your personal information when you use our Services.
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
We may collect the following types of personal information when you use our Services:
- Contact details: name, address, phone number, email address.
- Payment details: credit/debit card information, payment confirmation.
- Order details: items viewed, added to cart, purchased, returned or exchanged.
- Account details (if you create one): username, password, preferences.
- Communications: information you share with us when you contact customer support.
- Device & usage information: IP address, browser type, and how you interact with our website.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Provide customer support and communicate with you.
- Improve our products, website, and shopping experience.
- Send you marketing emails or promotions (only if you have subscribed – you can opt out anytime).
- Detect and prevent fraud or misuse of our Services.
- Comply with legal requirements.
Sharing Your Information
We do not sell your personal data. We may share your information only with:
- Shopify (our platform provider, for payment, hosting and order processing).
- Service providers (such as shipping and payment partners, to complete your order).
- Authorities when required by law.
Data Storage
Your data may be stored and processed in New Zealand or in other countries where Shopify or its partners operate. Shopify ensures data is handled securely.
Your Rights
As a New Zealand customer, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate details.
- Request deletion of your data, unless we are legally required to keep it.
- Withdraw consent for marketing at any time (unsubscribe link in emails).
To exercise your rights, contact us at info@mayazoeatelier.com.
Security
We take appropriate measures to protect your data. However, no system is 100% secure. Please keep your account details private.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: